Shaping the Future of Travel Retail. Together.

For 80 years, we’ve been the best travel companion for millions of passengers.
Today, as a strategic partner for airports and brands, we’re building the next chapter.

01.

Warsaw

Poland

02.

Montpellier

France

03.
04.

Kraków

Poland

Our Compass Points.

Three core principles guide our journey and define our approach to business.
01.

Duty-Free & Travel Retail

Curating world-class brand assortments and creating unique shopping experiences that maximize revenue and passenger satisfaction.
02.

Food & Beverage

Developing and operating diverse food concepts, from premium coffee shops to dynamic food courts, tailored to the specific needs of each location.
03.

Convenience & Technology

Integrating modern convenience retail with smart technology solutions to deliver a seamless, efficient, and enjoyable passenger experience.
Years
of Experience

80 Years of Heritage.
A Future-Forward.

Our journey began with shipchandling, where trust and reliability were paramount. Today, these same values are the core of our DNA, enhanced by data-driven insights and a passion for retail innovation.

We don’t just operate stores; we build partnerships. We combine our deep local market expertise with a powerful regional reach, creating unmatched value for airport operators, brands, and travelers.

Discover Baltona’s story by scrolling the timeline left or right

Innovation in Action: Flyport by Baltona.

We create opportunities for a diverse mix of employees and understand that our success is based on relationships between individuals.

A Constantly Growing Network
of Over 60 Locations.

News & Insights.

We are constantly evolving. Discover our latest developments, partnerships, and insights shaping the future of travel retail.

Let's Build the Future of Travel Retail. Together.

How can my company partner with Baltona?

We are always open to building new, strategic partnerships with airport operators, brands, and technology providers. The best way to start is by filling out the contact form on this page or reaching out directly to our business development team. We look forward to exploring how we can create value together. Learn More

What makes Baltona different from other travel retail operators?

Our key differentiator is the unique combination of our 80-year heritage with a future-forward, innovative mindset. We blend deep local market expertise with a powerful regional reach, operating with an agility that allows us to respond swiftly to market needs. We don't just run stores; we craft complete, high-quality retail experiences.

Where can I find a list of all your locations?

You can explore our entire network of over 60 locations across Europe on our dedicated Locations page. There you will find an interactive map and detailed information about the services available at each airport.

I have a customer service issue or a complaint. How can I get help?

We take all customer feedback very seriously. For any issues regarding purchases, returns, or experiences in our stores, please visit our Customer Service page, where you will find a dedicated form to submit your inquiry. This ensures your message reaches the correct department immediately.

What is a structural inspection?

Structural engineers help in the design process in buildings and structures, designing them to withstand stresses and pressures
such as weather and human use. They work in close partnership
with architects and builders. Learn More

Drop us a line! Better yet, see us in person

For inquiries, discover, products or services